MyTSA | APP Redesign

The original MyTSA app—developed by the U.S. Transportation Security Administration—offers key flight and security information, but suffers from outdated UI, rigid structure, and low engagement, especially for frequent international travelers and non-U.S. users. It lacks the flexibility, speed, and emotional feedback modern travel apps demand.

Restructured information hierarchy for faster access to core features

Visual-first approach to luggage and item restrictions

Integrated gentle animations and micro-interactions for feedback

Balanced professional tone with approachable aesthetics

Inspired by Asia’s super app design logic, I redesigned MyTSA to support a more intuitive and modular task flow: 1. Select Airport. 2. Choose Flight / Travel Scenario. 3. Check Item Restrictions via Visualized Luggage Guide. 4. See Crowd & Wait Times with Real-Time Insights

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The redesign also introduces personalized travel profiles and customizable packing lists, improving not only utility but also user retention and onboarding experience.

A more adaptive and user-aware TSA experience—designed for both first-time travelers and seasoned flyers, across cultures and contexts.